Banking Insights

February 14, 2019  |  by Markus Doeinghaus

Let me ask you a question: How do you think your customers view your bank? As a group of individual channels? Or as a single brand, made up of touchpoints and experiences?

October 04, 2018  |  by Amie Scarpitti

When your consumers step up to your ATMs, they’re in a banking frame of mind. They’re interacting with a trusted source—the screen on your terminal—and they’re viewing wait screens while they conduct their transactions. There is no better time to connect with them through customized, personalized ads based on their specific banking history.

February 05, 2018  |  by Diebold Nixdorf

What is a meaningful banking experience? For most customers, banks are still very siloed in how they operate. Learn how you can bust out of silos to provide better customer experiences in our blog.

January 08, 2018  |  by Diebold Nixdorf

In the Nov. issue of RBR Banking Automation Bulletin, our Business Development Lead, Branch Transformation and Consumer-Centric Experience, <a href="https://blog.dieboldnixdorf.com/aut

January 04, 2018  |  by Guest Author

Through a strategic collaboration with this leading Greek bank, we helped introduce automation technology that is driving efficiencies and enhancing consumer relationships.

December 04, 2017  |  by Diebold Nixdorf

Though banks aren’t using the word “connected” just yet, they are starting to think in terms of omnichannel strategy. Providing an integrated physical and online experience — in many cases with a mobile app as well — is the first step in that journey.

November 15, 2017  |  by Amie Scarpitti

Your ATM fleet is an important marketing asset. Are you using it to its full potential?

October 02, 2017  |  by Hormuzd (Homi) Karkaria

Move CX from a “want” to a “need” – and make some actionable changes that will help you offer an enhanced, consumer-centric experience. It starts with your internal departments.

September 07, 2017  |  by Amie Scarpitti

Diebold Nixdorf commissioned Forrester Consulting to examine the total impact of Marketing at the ATM. Listen to the on demand webinar and read the full study.

September 05, 2017  |  by Diebold Nixdorf

The future will be digital – but success for financial institutions and retailers will be driven by offering consumers the choices they want, whenever, however, wherever they are.